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Terratec Cinergy C PCI HD + CI problem with scrambled programmes

Dieses Thema im Forum "Terratec" wurde erstellt von delfincek, 26. Januar 2014.

  1. delfincek

    delfincek Neuling

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    Hiya there,
    sorry I write this question in English. I posite here as I know that Terratec is of German knowledge and also lots of users are comming from Germany I suppose. I hope that we will find a solution to my problem.

    I have a TV tuner Terratec Cinergy C PCI HD + CI module which is working perfectly already for some years and I used it with DVBViewer Pro, Terratec DVBViewer and also Terratec Home Cinema app. Recently I subscribed with my cable provider to receive some additional TV programmes. Cable provider gave me two Neotion Conax CAM modules and two cards. One CAM is used for my main TV and one that will be used by Terratec Cinergy CI PCI HD TV tuner. Please see the pics of CAM module and a smart card.

    [​IMG]

    [​IMG]

    On Sony TV decoding is working without a problem.

    On Terratec Cinergy TV tuner it is working, but shifting between the scrambled TV programmes is very, very slow. Sometime it takes from 30s to 1 minute to shift from one scrambled programme to another one. If programmes are located on the same transponder frequency then shifting is normal and quick like usual with non-scrambled ones. If I shift between two scrambled programmes which are located on different frequency transponders than I have to wait and wait that it open up a TV programme. Sometimes I need to wait more than a minute and that is not normal.

    Shifting between non-scrambled TV programes is not an issue. It is working super fast.

    What I already did was:
    - inserted my CAM that I used with TV to Terratec CI module;
    - tried three different software applications: Terratec DVB Viewer, DVB Viewer profesional, Terratec Home Cinema
    - I tried Terratec TV tuner + CI module in another PC and there same problem still exists.

    What do you think it is a cause? Do I need certain drivers for my Terratec tuner, some plugin, certain settings to activate? Or maybe it is a problem in Neotion Conax CAM card? I suspect this the most. Do you think that other CAM module can help me? Did somebody had similar problems with long access to scrambled programs or heard of something similar?

    My system consists of:
    Windows 7 Ultimate 32bit
    Terratec Cinergy C PCI HD CI Drivers: 1.01.02.501
    DVB Viewer pro 5.1
    Terratec DVB Viewer 8.1.1 tried also 8.3.4
    Terratec Home Cinema v6.15.11

    thank you kindly for your help :winken:,
    delfinus.

    p.s. You can also write your answer in German I will understand.
     
    Zuletzt bearbeitet: 26. Januar 2014
  2. delfincek

    delfincek Neuling

    Registriert seit:
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    AW: Terratec Cinergy C PCI HD + CI problem with scrambled programmes

    SOLVED:
    I think I made a PhD on this card as I surfed everything what was surfable about it. I tried everything and also compared problems with clone cards like Technisat, Azurewave, Twinhan. But there were no solution for this. From despair I decided I will try all the Cinergy drivers that were ever available for this card. Started from the latest to the early that I could find on their FTP. Tried also some drivers from clone cards but they were in majority not compatible.

    And how I solved a problem. I installed the oldest drivers available for this card. This is version 1.1.0.101 that can be found on Terratec FTP site. Link here: Cinergy_C_PCI_HD_Drv_Vista_XP_1.1.0.101

    Shifting / zapping between all the channels is now normal as it was before when I did not used CI module. All other drivers did not worked at all as there were no picture coming up with scrabbled TV programs. Besides 1.1.0.101 only the last version of Terratec Cinergy C PCI HD drivers 1.1.02.501 worked but had these problems with long zapping time.

    It would be nice to see that Terratec do one more revision of 1.1.02.501 and combine it with 1.1.0.101 for the functionality of CI module. It would be exceptionally nice and well appreciated that this is brought on board by Terratec.

    best, d.
     
    Zuletzt bearbeitet: 29. Januar 2014

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